In December 2010, Meishan Holiday Travel assessment by the provincial and municipal quality inspection, the official standardization of tourism services unit. This little incident has become concerned about the big news of the Sichuan travel agency industry. The reason is: this travel agency located in two cities in the province the highest score in the acceptance of travel agency standardization.
Today, on the tourism market in Sichuan Meishan Holiday Travel to enlarge tension "tourist quality" travel agency. HNA music tours, such as "travel supermarket chains moved into Sichuan tourism knowledgeable and Eastern Group, Sichuan power" Sichuan Airlines Holiday Travel ... in the province to enter the National Tourism Standardization demonstration province this year, these new generation of travel agencies are working practice - integrity standardize their operations, to create a quality tourism alliance to bring more quality services for tourists.
Soldier style, guide service is the key
Six years to take, without causing with complaints - Sichuan Airlines Holidays in Sichuan travel industry, has created a sort of a small miracle. Such a high standard of service brand from Shanghai Airlines Holidays has a guide teams to ensure quality of service.
If Shanghai Airlines Holiday wages for guides, buy insurance the coastal advanced management mode, system into Sichuan Meishan holiday travel agency located in the secondary market can have their own full-time tour guide was not easy. In order to achieve standardization of quality of service, Meishan holiday travel agency to change the group on the dignitaries of the province most of the travel agency group tour guide company, guide the team drifted away from the mode of travel agencies outside of difficult to manage, but to cultivate a high level of service of professional guides. In addition to wages, buying insurance, the travel agency to carry out a variety of training to improve the tour guide quality.
Meishan, general manager of Holiday Travel Fan Xiaobing said the purpose of wages for the tour guide is very simple, is to make the tour guides have a sense of belonging, this will be better services for tourists, rather than just the tour to make money.
Brand chain of Sichuan, to promote quality tourism
In 2009, the treasure in tourism to break the traditional travel agency business model, "travel supermarket chains to open in Sichuan; 2010, the national tourism chain brand the HNA music tour and travel knowledgeable have been entered Sichuan, unified image of the design, unified service standards, harmonization of product sourcing uniform customer service, unified distribution platform, a unified marketing plan, a unified financial management ... this mode of operation of the group and butler travel services to become a major force behind the Sichuan travel agency industry restructuring and upgrading and standardization of services.
Under the impact of the travel agency new business model, the province many of the old travel agency also actively respond to rapidly adjust its strategy, more emphasis on quality, strengthen internal management and full of vigor. Such as Chengdu, China Youth Travel Service was established to set the standard business practices, contract management, platform operators, staff management, the avoidance provisions of a set of Branch management processes. The province's travel industry, to further regulate the integrity of management, so as to enhance the Sichuan tourism service quality.
Tips
Prosperity, health and stability of the tourism market can not be separated from the support of the majority of tourists, tourism law enforcement corps advocated scientific travel, rational consumption and civilized travel. At present, the province has six qualified travel agents travel to Taiwan, a total of 32 qualified travel agents outbound visitors login Sichuan tourism government network ( 
http://www.scta.gov.cn/web/ ) query. Each tourists Sichuan ambassador tourists consciously abide by the civil domestic tourism civilized behavior Convention and Chinese citizens leaving the country (border) tourism civilized behavior guide ".
Source: Sichuan Daily
