With the "May Day" the arrival of a small holiday, marks the annual spring and summer tourist season kicked off, in order to further safeguard the legitimate rights and interests of tourists, tourism consumption to avoid disputes, before the launch of Tourism Quality Supervision of the "Spring and Summer 2011 quality of tourism consumption tips "and organized in 24 hours during the holiday season travel rights hotline: 28359093 to receive tourists travel advice and complaints.
It is understood that, at present, part of the city's low-cost group travel advertising, containing only one or two attractions tickets, tickets for most attractions to visitors at their own expense (such as a "seven day car five cities of East China Group" Price 800 million, but the other attractions at their own expense together 1000 yuan entrance fee.) Such low-quality tourism, service quality is not guaranteed, but also reach "Happy travel" to enjoy. To this end, the city tourism departments to remind visitors not to be tempted by low prices, we should try to choose a reasonable price, "the quality of tourist routes."
The city has recently appeared for many college students not qualified travel agents by some fraud, due to not sign a contract, the lack of evidence, dealing with difficult issues such as the tourism sector to remind consumers to choose a good service reputation, the reception capacity, full license travel agents and travel agencies keep track of telephone, address and business name of reception staff; and on the tour's "attractions at their own expense," or increase the shopping and so on, visitors to increase awareness of prevention, more understanding. Even if there is written agreement must also be accepted. If forced to increase the travel agents, tourists can resist or to preserve evidence, and reflect the report; In addition, the same old team, the additional fees charged additional fees, visitors can request the travel agent must clearly provide additional services. If the travel agent did not provide that violation, visitors can gather complaints reflect the preservation of evidence.
In travel insurance, since not everything and travel agency liability insurance, travel agents, tourists are not liable for their own responsibility for accidents compensation. Therefore, visitors to choose the best pre-travel purchase travel accident insurance.
Tianjin tourism quality supervision official says, during the journey, visitors can ask travel agents to guide the implementation according to the contract. Disputes in the event of travel, you can save the evidence, came back complaint or prosecution. Was delayed to avoid dispute over the back of the run length, resulting in both greater losses. During the festival, visitors can call 24 hours a day by the Tourism Quality Supervision Tel: 28359093, conduct inquiries and complaints; In addition, in case of fraud travel agents, visitors can also be issued under the Supreme People's Court "to hear the case law applicable to a number of travel disputes the provisions of the problem "to the court. Source: Times Online