Shortly after 3.15, the latest for those you should have to prevent defective products. The mention of tourism - the personal consumption structure in the growing share of intangible goods, how to identify the level of quality before the trip, as if still some difficult. China National Tourism Administration has just issued earlier this month the implementation of "strengthen supervision and management practices on the order of the views of the tourism market" and released the 2010 National Tourism complaints briefing. "Zero or negative fare", "forced shopping", "black day" and so persist. Faced with these traps, how to avoid? We invite you travel experts help you see this would give them.
Authority issued
National Tourism Administration issued March 4, 2010 briefing of the national tourism complaints, complaints by being divided, the most prominent are several: lower service complaints tours standards in 1695, accounting for 19.33 of the total number of complaints received %, an increase of 104, up 6.54%; complaints tourists travel without the permission of change in question 837 tourism projects, accounting for 9.55% of total complaints received, 203 more than last year, an increase of 32.02%; complaints discharge of a duty tour issue 1139, accounting for 12.99% of the total number of complaints received, 355 more than last year, an increase of 45.28%.
Trap crack
One trap
Lower service standards in the travel itinerary
Typical case: Uncle Zhang and his wife enrolled in a travel agency organization "sunset red Deluxe Tour", when the price is only 2000 yuan registration of the trip says, "Flying", "full five-star accommodation," "luxury air-conditioned bus," " eight dishes and one soup "and other words, the results of an old married couple taking a trip down only to find does not quite work. First, when the team leader, said the return flight ticket booking is not on, and can only train hard to return, and in addition to living in a city five-star hotel for two nights, other cities are three or four stars, group meals are inexplicable from the "Eight dishes a soup of "direct downgrade to the" five dishes and one soup, "" comfortable journey, "completely wasted.
>> Expert Weapon
Expert: CITS Zhang Ling Jie, general manager of domestic tourism
In fact, selection of travel products just like to buy things, like, first of all have to look at the brand, never heard of a small travel agency must not reported. Old married couple like Uncle Zhang tour encountered problems in the lower standards of service, in fact, there is a way to see through before the trip. Example, although it is well written on a single trip, but also a "Flying" is "all star", but as tourists can not believe in, to look at several other big travel agencies offer the same conditions of line, if people are three or four thousand dollars or so, then it's mission to the 2000 yuan a certain problem, because even the most basic airfare and hotel costs are not enough, we can only rely on lower standards of service, or some other means to make do, and then suffer hardship The is the tourists. Trap two
Travel tourism projects without changes
Typical cases: small cycle in order to come to Beijing to visit his parents happy, give them reported a "day trip" the group, "attractions rich, low prices." May not have time to play the final spots, most of the time spent on the edge of the jade shop sites. Many visitors to the sites as soon as possible, can not let tour guides must be nice to buy things, good day, and it was a temporary increase in the shopping items to be wasted.
>> Expert Weapon
Expert: Beijing Tourism Administration, law enforcement brigade, Xu Yue
Without increasing travel shopping project is the usual tricks are black, because the lower price, they have to purchase the royalty from the cost of fishing in the back, which ultimately was the visitors who spend money. If you want to avoid, above all, do not report low-cost group, followed by the signing of the contract, the states arranged by the travel frequency of purchase, length of stay and the name of shopping. So to the trip, the tourists have the right to refuse to participate in addition to travel agents and tour arrangements in the contract the shopping activities. Even so buy, shopping, businesses should be required after the issuance of a valid invoice and keep your store receipts, such as refusal or delay the invoicing business, much more cautious.
Trap three
Discharge of a duty tour
Typical case: Miss Lee and her husband took part in the organization of a travel agency, "6 a pure play on the island tour." They thought that it would be satisfied with the honeymoon trip, you can visit the first day, to take another tour requires visitors to pay 300 yuan per person fee to watch a show, the face of such episodes, most of the tourists that do not want to to participate in the tour guide stopped the bus so drivers will not let go, and tourists say, "You do not pay, I'll arrange dinner money, hotel room key can not get." Finally, after repeated disputes, negotiated with the guide price of 100 yuan per capita, after more than 20 tourists watch helplessly, "a performance." Obviously, such a "performance" to guide very upset. In the ensuing tour, tour guide or not to send the room card, so that dozens of people have no place to live; or together with the disappearance of tourist bus drivers will drop visitors at the beach ... ...
>> Expert Weapon
Experts Shenzhou International Travel Marketing Director Guo Lingmei
Miss Li couple in order to solve the problem, you need to travel and travel separately before the deal. First, the original signed tour contracts with travel agencies, to be paid on the tours to make a clear agreement, the contract should clearly be paid in the tour project name and price, and indicate the tourists have the freedom of choice. Sometimes travel agencies may be called ex parte "temporary arrangement", "guided by the ground operators, or random treatment" and other vague terms, visitors must be careful to avoid the tour guides at the possible source of "evil." If the itinerary, the tour guide is still not able to meet their own interests because of refusing to continue the contract to provide services, visitors do not panic, you can immediately call to the tourist destination tourism administrative departments of complaints, demanding the immediate stop guide behavior.
■ interview postscript
Travel, after all, is not usually talk about the kind of commodity, it invisible, do not come back for a visit really can not evaluate good or bad. But no one would like to put everything in the restaurant before traveling well now, like Ctrip, the country travel and other large travel groups'd introduced the concept of transparency, all the details at a glance time of registration, so you can put in the contract hanging in the heart release down more. But the enterprise "self" but that is only on the one hand, visitors are able to do their own rational consumption is the key, the sky will not fall out, blindly freeloaders can only shoot yourself in the foot. Drawing Wu Shangnan reporter Tianhu
Source: People's Daily Online - "Beijing Times"
