March 15, the provincial tourism law enforcement corps, the Provincial Tourism Association and co-sponsored newspaper, " Sichuan travel services alliance "will be proclaimed. The alliance was set up to promote the province to enhance the credibility of travel agencies and reputation building.
According to Provincial Tourism Bureau Deputy Inspector Tony Yu Yan, this year in the annual Consumer Association announced that the theme of human rights activities, "consumption and people's livelihood" in the subject under the guidance of the window in our province in the tourism industry - mainly the province a travel service alliance consisting of travel agents. The establishment of the alliance is of great significance and will further safeguard the legitimate rights and interests of tourism consumers, travel agents show good public image of our province, and actively to promoting the healthy and orderly development of the tourism market.
Provincial Tourism Association, said the Secretary-General Meng Gang, travel agents, the main body of the market, travel agencies and brand building services industry, in addition to supervision from the more to rely on travel agencies to strengthen their own sense of service, the tourists interests first, to be honest trustworthy, abide by the contract, pledge to provide visitors with high-quality tourism products integrity.
This reporter has learned, Sichuan travel services Alliance, the coalition members will conscientiously implement the relevant laws and regulations, and resolutely resist the "zero or negative fare" means the operation, praised the quality of tourism, not to engage in throat price competition, and consciously safeguard the health of the industry development. Commitment for the implementation of quality services, improve tourist satisfaction, alliance members will be innovative services in the future, strengthen their product development capabilities, to promote transformation and upgrading of the structure of tourism products. And to further strengthen the internal staff training and management, and constantly improve the professional quality of employees and quality of service.
In recent years, the province has been committed to a travel agency industry standards. 2009 introduced the "Travel Regulations"; last year, a series of inhibition "zero or negative fare" strike out the rectification measures, quality of service in our province into the full speed of travel.
The voice of law enforcement
Status: Sichuan Tourism Corps deputy chief of law enforcement Zhang Xiao view: Sichuan travel services alliance to tourists so that the community see the positive image of travel agency services.
"Eleventh Five-Year" period, the province has made great achievements in the development of travel agencies. The next 5 years, travel agencies in Sichuan to speed up development, quality and honest service is the key.
In this year's "315" approaches, the newly established travel agency in Sichuan service alliance will allow us to see the Sichuan travel industry services in the tourist services in the community a positive image.
Sichuan travel services establishment of the alliance have three meanings. As a consumer, the Union will tell them how to protect their legal rights, how rational consumption, consumer culture; as travel agencies, the Union will be required to pass valuable information quality and improve service quality, and continuously promote quality tourism products, continue to tourists to provide correct guidance for consumer credit services and rational consumption; in the league, as the market regulatory authorities of Sichuan Provincial Tourism and Law Enforcement Team is to strengthen market supervision, standardize the market behavior, and resolutely investigate and deal with travel irregularities. Source: Sichuan Daily
