Leshan first batch of "'Begonia flower' service model" solicitation results
Leshan tourists to travel later to the "Begonia flower" logo hotel catering enterprises and consumers can enjoy a better quality of service - 24 November, after many rounds of intense competition and evaluation, Leshan first "'Begonia flower 'service model "solicitation results, 30 food and beverage, hotel companies come to the fore, was awarded the"' Begonia flower 'service demonstration unit "title.
As a famous tourist city of Leshan in recent years, growing trade and business environment, a good active market prosperity, tourism and a "blowout" of the situation, domestic and foreign tourists increased significantly. But warm enough for tourists, services are not standardized, as the rapid development of tourism services in the face of new problems. Modern tourism and service industry, price competition has been gradually entering service quality and brand competition. To this end, Leshan City, leading service industry group decided to start from September, the service sector in the central city to carry out "'Begonia flower' service model" contest, and loud that "do what you should do, do what you do of doing something, "the hope of the carrier, awarding a number of service quality assessment standard enterprise, to the point, and a typical example of the role in striving for quality service within the city set off a tide of advanced, high-quality and sincere service to create a good environment Leshan promote tourism, business services to enhance the level of quality. "The reason why the identity of the service model units identified as Begonia flower, because that is ancient Leshan 'Begonia Hong country,' said, Leshan, also the city flower of Begonia in Leshan has a high profile and reputation." Leshan City service person in charge of the development of the leading group, through "'Begonia flower' service model" contest, so that "Begonia Flower" has become a goal in Leshan service, an honor, and a carrier.
September 7, the first "'Begonia flower' service model unit" contest was officially launched, Leshan 85 food and beverage, hotel business executives in the "Leshan City, enhance tourism, business services, commitment to quality books," solemnly signed and solemnly pledge : management according to law, civilization and hospitality, and constantly improve services and facilities, efforts to improve service quality and reception capabilities.
October, from business, health, business, tourism and other departments and industry associations and some city people's congress and CPPCC members, consumer representatives, and the jury of the composition of Leshan, unannounced visits to the local media group, carried out on the run enterprises regular and irregular thorough investigation, focus on examination of the candidate enterprise hardware facilities and sanitary conditions, management systems, service quality and safety and fire and so on. Just two months, the candidate enterprises to actively participate and improve the software and hardware level, and improve and improve their quality of service, by tourists and consumers.
After review, 30 candidates enterprises stand out as the first Leshan "'Begonia flower' service model", by the Leshan municipal government grand recognition. Leshan City, leading service industry group leader said he hoped the first batch of demonstration units to the idea of "Begonia flower" as a carrier and the platform to further improve services and facilities, and constantly improve the quality management system construction, to "Begonia flowers" become a real brand.
According to reports, "'Begonia flower' service model" in taking a voluntary declaration of principles of selection, beginning this year, every year in September, all registered in Leshan, catering, tourism, business services, enterprises or units, may participate in a voluntary reporting "'Begonia flower' service model" selection. Leshan City has also set up a "Begonia flower" brand management office, awarding unit will be reviewed once a year, regular or irregular conduct thorough investigation, multi-channel consumers awarding units to collect quality of service complaints and other cases, trying through the "Begonia Flower "contest, to create brand Leshan city services, so that visitors" room and board Leshan, satisfaction with services. " Source: Sichuan Daily
